My Story

There came a point where I felt it, the kind of exhaustion that rest couldn’t touch. I was giving everything to others and to the work in front of me, and somewhere in that constant giving, I started to lose sight of myself. I was working more hours than I was paid for, often at home, when my time and energy should have been invested elsewhere. I got to the point where I was emotionally and physically drained.

I knew something had to change, but the questions weren’t simple.

Was I supposed to push through?

Reinvent?

Did I even know who I was outside of the role I’d built?

A late‑in‑life dyslexia diagnosis, combined with the pressure to learn new skills and technology just to keep up, added another layer to the overwhelm. I could guide others through their challenges with clarity, yet applying the same tools to myself felt harder. Especially while navigating burnout, imposter syndrome, and a shrinking sense of self‑awareness.

So I paused. I reflected. And I began to put myself first ahead of work and others.

I explored what I needed, how I learned, and what support would genuinely help me move forward. I drew on my mental health and wellbeing knowledge, my life coach training, my lived experience, and years of mentoring in corporate environments.

I realised I couldn’t do this on my own.

And so I invested in professional development and surrounded myself with people I trusted,  people who helped me reconnect with what I could influence in my thoughts, feelings, and behaviours, not just with colleagues, clients, family, and friends, but with myself.

I got honest about what was draining me and what was missing. And from that honesty came clarity. I found a way forward that felt aligned with who I am, NOT just the logical Next Step on someone else’s map.

Identity blur. Crossroads. Burnout.

I’ve stood in those places.

And now I’m here to help you take a breath, Reflect, Reset, Renew and reconnect with your own direction, so that you can take your next step with intention, not pressure.

Nicola Sorsby at Next Step Coaching

A note on independence....

I want to be transparent about how this coaching practice relates to my work in the NHS.

Next Step Coaching is a private, independent venture. It is entirely separate from my substantive employment within the NHS and my NHS coaching practice and operates outside of NHS time, resources, and management structures.

While my NHS background informs the leadership, mentoring and career experience I bring to coaching, this practice is not run on behalf of, endorsed by, or affiliated with the NHS or any NHS organisation. Any views expressed, and any services provided, are mine alone in a personal capacity.

If you have questions about this separation, feel free to get in touch directly.

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